Maintenance Services
TotalCare IT Support Service
Next Mile Consultants delivers proactive maintenance services through our flat-rate TotalCare IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.
Our process

Maintenance agreement is a service plan to provide regular maintenance service on each computer in your company. A maintenance agreement provides a scheduled time each week or month that a technician will visit your facility and will provide a fixed number of hours of service.  This includes software troubleshooting, preventive maintenance, system optimization, and software upgrades.
With the problems today with Virus's and Spyware infecting systems these programs can be used to prevent these types of unwanted attacks on PC's.  By periodically scanning and checking systems on a regular basis by a trained professional, possible hardware and software crashes can save your company time, money, and productivity. 
These types of Maintenance programs offer reduced rates for your company depending on the number of systems and time spent on each system weekly or monthly. The hours can also be used for additional issues and problems that can arise on a daily basis. 

Our Maintenance Services include

Hardware/Software Maintenance
Network / Internet / Intranet  Support
Restoration/Reinstallation of Network
Operating Systems & Major Applications
Weekly Maintenance Tasks
Monthly Maintenance Tasks